A global family of design specialists

Creative problem solvers

We are Benoy. A global family of design specialists committed to delivering world-class solutions for the built environment. Balancing creative vision with commercial viability, we work with clients to create iconic destinations that enrich people’s lives, strengthen communities, enhance nature, and deliver lasting economic value.

We specialise principally in master planning, architecture and interiors, using what we call creative commerciality’ to solve problems and unlock potential. Our aim is to be at the cutting-edge of everything we do, and to be profitable and sustainable for all our stakeholders.

Unconstrained by sectoral parameters, building formats, head office agendas or egos, we focus on agile, flexible, and experiential design. Design that is tailored to the needs of the people who live in, work in, and use the destinations we create.

Clients come to us not only because we can deliver a building, but because we understand their vision for their overall development and the long-term value it can provide. We partner with our clients, sharing their ambitions, frustrations and success – helping them create a lasting legacy through the built environment.

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Delivering commercial success through inspirational design

We believe in the power of inspirational design to deliver commercial success. Our vision is to create the world’s leading commercially creative design team.

Through our strong retail heritage, we know how to make buildings and spaces economically viable. We are the creative engine and business brains behind the UK’s Bluewater and London’s Westfield shopping centre, as well as The Beach in Dubai, ION Orchard in Singapore, Chengdu IFS in China and many more. Over the years we have become experts in optimising the profitability of commercial space.

We also believe that when design solutions are culturally relevant, human-centric, and sustainable, they have a major positive impact on people and places. Our goal is to create well-conceived buildings and public spaces that enhance social wellbeing and stimulate economic prosperity.

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From cowsheds to Kowloon – a journey of innovation and expansion

Benoy began in 1947 as a three-man architect firm designing cowsheds in rural Nottinghamshire. Over the last 70 years we have grown rapidly, but we have always remained true to our business roots and family mindset. Since the very beginning, we have retained a strong belief in the importance of intimacy, honesty and dedication in our work and client relationships.

Our long history of family ownership has provided financial reassurance, business continuity and stability. It has also created firm foundations from which to promote British design as we expand into new territories. And now, as an established international brand, whose portfolio includes Elements Mall in Kowloon, Hong Kong and Ferrari World Abu Dhabi, we continue to innovate and evolve. From cowsheds to Kowloon, we have come a long way, but we have not forgotten who we are.

Tom Cartledge is Chief Executive Officer of Benoy and its Chairman is Graham Cartledge CBE. They are supported by a Global Board and over 30 Directors worldwide.

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Interconnectedness, collaboration and cultural insight

Our design ethos is built upon creativity, commercial viability and cultural insight. Through our devolved global structure, we draw on experiences from around the world, with the agility to pursue new ventures and grow our network.

Autonomous and distinct, our global offices are free to innovate as they see fit to meet the needs of clients. Their local insight and knowledge shapes our understanding of project requirements, as we immerse ourselves in the cultures of the locations in which we operate.

While we view the world and the built environment from multiple perspectives, our studios and our people are wholly connected and interdependent. Encompassing 33 different nationalities and diverse market environments, our international workforce enables us to share ideas and co-create across borders, sectors, specialisms, and time-zones. It is a truly global ethos of interconnectedness and collaboration.


Building a sustainable legacy

At Benoy, we recognise that we have a responsibility to contribute to social, economic and environmental sustainability. We have therefore put sustainable thinking and behaviour at the heart of our organisational culture. In everything we do, we aim to balance profit with positive social and environmental performance.

We work closely with our clients and leading experts to deliver more sustainable design solutions. Solutions that are relevant to the unique context of every project we undertake. We also believe strongly in commercial sustainability, and want to ensure we are here for our stakeholders for another 70 years.

And we aim to lead by example. By enhancing the urban environment for present and future generations, and by giving back to the cultures and markets in which we operate, we can leave a legacy of which we can all be proud.